Returns & Exchanges

At Hismile™, we want you to be completely satisfied with your smile transformation, which is why we offer a 30-day return policy for unused and unopened products. If you are not happy with your purchase, our dedicated support team is here to assist you with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer experience team with your order number and email address to start your return.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all seals are intact and including a copy of your packing slip or order confirmation.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.